FAQ
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Sandblasting
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Model preparation
- Can I order a second batch of products without providing the model if I have previously placed an order?
- Are there any limitations on the model file size?
- Can you create a project for my part in STL format?
- What are the maximum dimensions?
- How many models can I include in an STL file?
- How do I prepare my model for printing?
- Do models with complex geometry require supporting elements?
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Order placement
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Price and payment
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Printing and finishing
- Do you do chemical surface smoothing?
- Do you provide a warranty on printed products?
- What is the minimum font size if my model includes text?
- I have large parts. Can you help me glue them together?
- If I am not satisfied with the print quality, can I return the detail?
- Is there an option to print one part from two materials?
- Can you print a part in white material?
- Do you offer FDM printing using Elastane or TPE materials?
- How long does it take you to fulfill orders?
- How fast does HP Jet Fusion 5210 print?
- How precise is MJF printing?
- What color will the build have?
- What kind of dust and moisture protection will the builds have?
- Do you do post-processing?
- How can the PA 12 items be bonded?
- How is Multi Jet Fusion different from SLS?
- What process does HP Jet Fusion 5210 use?
- Do you provide 3D scanning/modeling services?
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Material
- What chemicals can TPU withstand?
- What are the advantages of using TPU in the creation of functional parts?
- In which industries is TPU used?
- What is TPU and what are its features for 3D printing?
- How does polypropylene PP differ from polyamide HP PA 12?
- How does thermoplastic polyurethane TPU differ from polyamide HP PA 12?
- What materials do you use for prototype building?
- What safety certificates does the PA 12 material have?
- What material do you use for 3D printing?
- What makes HP PA 12 different from ABS and resin?
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Demo box
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Tours
Partners — 20% Discount on All Orders
Official partners receive a permanent 20% discount. To qualify, fill out the form and tell us about your 3D printing studio. Once your application is processed, the discount will apply to all your orders.